Information We Collect

When you contact us regarding corporate floral arrangements or gift services, we gather information you choose to share. This may include your name, company name, email, phone number, delivery addresses, and your particular floral specifications. Payment details are collected at order time and are handled securely via our payment partners.

For our corporate customers, we might collect extra business data like company registration particulars, preferred delivery timelines, and budget constraints to tailor our services to your needs.

We automatically gather certain technical details when you browse our site, including your IP address, browser type, device information, and navigation path. We use this information to improve site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your data to process orders, coordinate deliveries, craft custom arrangements, and communicate about your service needs.

We also analyze information to enhance our services and the user experience, helping us identify the most valuable corporate floral offerings for our clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

SignalHarborLoft values your privacy and does not sell your personal data to others. We share information only as needed to deliver our services or when required by law.

We may disclose essential data to trusted service partners who assist in running our operations, such as delivery partners, payment processors, and technical service providers. These partners are contractually bound to safeguard your information and use it solely for the services they perform for us.

We may reveal information when required by law, a court order, or government request. We may also disclose data to protect our rights, property, or safety, or that of our customers and staff.

Data Protection Measures

We treat the safeguarding of your personal data with seriousness and implement suitable technical and organizational safeguards to protect it. This includes secure data storage, encrypted communications, and restricted access to personal data within our organization.

While robust security measures are in place, no online transmission method is entirely secure. We continually update our security practices to defend against evolving threats.

Your Data Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may access, correct, erase, or limit the use of your personal data.

To exercise these rights, contact us via the details provided at the policy's end. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal data only as long as needed to provide our services and meet legal obligations. Retention periods vary depending on the data type and the purpose for which it was collected.

Cookies and Website Tracking

We employ cookies and analogous technologies to enhance your browsing experience and to learn how visitors interact with our site. Cookies help us recall your preferences and assess site performance.

You can manage cookie preferences in your browser settings. Note that turning off some cookies may impact how the site works. For detailed details about our cookie practices, please see our Cookie Policy.

Third-Party Links

Our site may include links to third‑party sites or services. This privacy policy covers only SignalHarborLoft and our website. We are not accountable for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third‑party sites you reach via links on our site.

Policy Updates

We might revise this privacy policy from time to time to reflect updates to our practices, offerings, or legal obligations. When important changes occur, we will adjust the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.